Restaurant reviews and sincerity

In the interests of honesty and sincerity, Rooview has decided that it should post reviews of all restaurants and venues – however critical. We have in the past decided not to publish reviews of disappointing experiences, because of the impact it may have on the restaurant.

However, we feel that publishing even negative experiences is in the best interests of both the restaurants (to pull their socks up) and the dining public (to avoid bad experiences). Posting the same glowing reviews regurgitated by a multitude of publications is not what Rooview is about.

Often, if you are a known reviewer from any of the major publications (Gourmet Traveller, The Advertiser in SA, The Age, Mietta’s…) you’ll be given ‘the treatment’. It’s entirely unavoidable, but it usually results in a superior experience compared to what the average diner endures.

Rooview is fortunate in that no-one is a known reviewer. Industry events are not attended and we never identify as being from Rooview. Restaurants are not warned of an impending review and (despite a bit of note taking or the odd photo - what tourist doesn’t?), the Restaurant experience is the same as any diner.

One of my favourite dining (and drinking) experiences anywhere in the world is France-Soir in South Yarra, Melbourne. They offer the same service, food and wine to every customer. It’s casual, good value for money and consistent as clockwork. The Age ‘Epicure’ section reviews the restaurant as little more than ‘average’ with a loyal clientele. Perhaps this is because France-Soir gives everyone ‘the treatment’ and not just the reviewers?

One Response received:

Well done, cant wait to read more

Simon said on